Terms of Use

1. Who we are

Hoia is owned, developed, and published by Shtern Consulting OÜ (Estonia), registry code 12409467, Pallase pst 23, Tartu 51011, Estonia (“we”, “us”).

Contact: contact@hoia.eu.

2. The service

Hoia helps you maintain weight with simple morning and evening check-ins. You may use Hoia free without an account: recent check-ins and your profile stay on your device.

Hoia Premium is an optional paid subscription. Premium requires a signed-in account and may include features such as AI coaching, cloud backup and sync, and history beyond the free local window. Feature details may change over time and are described in the app and store listing.

3. Accounts

Creating an account is optional for free use and required for Premium. You must provide a valid email address and keep sign-in access under your control. You are responsible for activity on your account.

You may delete your account from within the app (Settings → Account → Delete account). Deletion removes your Hoia account and associated cloud data. Local data on a device is not automatically wiped; you can reset local data in Settings or uninstall the app. Deleting your Hoia account does not by itself cancel a store subscription — manage or cancel Premium in your Apple App Store or Google Play subscription settings.

4. Auto-renewable subscriptions (Hoia Premium)

Hoia Premium is offered as an auto-renewable subscription through the Apple App Store or Google Play, billed to your store account.

• Title: Hoia Premium (e.g. Hoia Premium Monthly), as shown in the app and store.
• Length: Typically one month (or as shown for a specific offer), auto-renewing until cancelled.
• Price: Shown in the app purchase flow and in the store for your region (and for any introductory or promotional offer that applies to you).

Payment is charged to your Apple ID or Google Play account at confirmation of purchase. The subscription renews automatically unless you turn off auto-renew at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the then-current price.

You can manage and cancel subscriptions in your device’s store account settings (or via links in the app where provided). Unused portions of a free trial, if any, are forfeited when you purchase a subscription where applicable under store rules.

Refunds are handled by Apple or Google according to their policies, not directly by Shtern Consulting OÜ, except where required by law.

5. Acceptable use

You agree not to misuse Hoia, including by attempting to disrupt the service, access other users’ data, abuse APIs, or use the app for unlawful purposes. Hoia is not a medical device and does not provide medical advice, diagnosis, or treatment. Always consult a qualified professional for health decisions.

6. Privacy

How we handle personal data is described in our Privacy Policy. By using Hoia you also acknowledge that policy.

7. Intellectual property

The app, branding, and related content are owned by Shtern Consulting OÜ or its licensors. We grant you a limited, non-exclusive, non-transferable license to use Hoia for personal, non-commercial purposes in accordance with these Terms and store rules.

8. Disclaimer and limitation of liability

Hoia is provided “as is” to the fullest extent permitted by law. We do not warrant uninterrupted or error-free operation. To the extent permitted by applicable law, Shtern Consulting OÜ is not liable for indirect, incidental, or consequential damages arising from your use of the app. Nothing in these Terms limits rights you have that cannot be waived under consumer law in your country of residence.

9. Changes

We may update these Terms from time to time. We will revise the “Last updated” date above. Continued use of Hoia after changes means you accept the updated Terms. For material changes affecting paid subscriptions, we will follow applicable store and legal requirements.

10. Contact

Questions about these Terms: contact@hoia.eu